ASH – The specialist in outdoor fireplaces and planchas.

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All about shipping your ASH

How can we help you? We’re doing our very best to get your ASH to you as quickly and efficiently as possible! Do you have any additional questions about shipping? Please email us at [email protected]

Shipping method

Orders are shipped via DPD or PostNL. When ordered before 21h = same day shipping. Unless otherwise indicated.

Shipping Locations

ASH ships throughout the Netherlands, Belgium, Germany, and France. We hope to expand our international shipping in the future.

Delivery times

Normally, your ASH will be delivered within 1-2 business days. Please note that delivery time may vary depending on how busy our shipping partners are.

Tracking information

All orders are shipped with tracking. This allows you to track your package and see the expected delivery date. You can change this as desired in the tracking information.

Please note: Many of our products are shipped in two parts due to their weight.

Shipping costs

Shipping for your new ASH is completely free.

Return Process

All orders may be returned within a period of 28 days. The purchase price will be refunded within 14 business days upon receipt.

A €10 discount is waiting for you

Get €10 off your first order. The code will be sent directly to your inbox.

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