Privacy Policy

Privacy Policy – ASH

Welcome to ASH – Grill & Heat, where we specialize in fireplace sales. We value your privacy and want to inform you about how we handle your personal data when you visit our website. This privacy policy explains what data we collect, how we use it, and your rights regarding your data.

1. Collection of personal data.

We collect personal data when you:

Visiting our website and browsing through the pages.
Create an account.
Placing an order.
Subscribe to our newsletter.
Contact us via email, phone or contact forms.

The data we may collect include:

Name and address information.
E-mail address and phone number.
Payment information.
IP address and browser information.
Order history and preferences.

2. Use of personal data

We use your personal data for the following purposes:

Processing and delivery of your orders.
Customer service and support.
Sending newsletters and promotional offers (if you have given your consent).
Improving our website and services.
Meeting legal obligations.

3. Sharing of personal data

We do not share your personal data with third parties except in the following cases:

With shipping partners for delivery of your orders.
With payment processors for handling payments.
When we are required by law to share data.

4. Security of personal data

We take appropriate technical and organizational measures to protect your personal data from loss, misuse and unauthorized access. Nevertheless, despite our efforts, we cannot guarantee the absolute security of data transmission over the Internet.

5. Retention period

We keep your personal data for as long as necessary for the purposes for which it was collected, or as long as required by law.

6. Your Rights

You have the right to:

Access your personal data.
Have incorrect or incomplete data corrected.
To have your personal data deleted.
Request restrictions on the processing of your data.
Object to the processing of your data.
Revoke your consent to the use of your data.

To exercise these rights, please contact us using the contact information at the bottom of this page.

7. Cookies

Our website uses cookies to improve your online experience. For more information on how we use cookies, please see our Cookie Policy.

8. Privacy policy changes.

We may update this privacy policy from time to time. We encourage you to periodically review this policy to stay informed about how we are protecting your information.